FAQs & Troubleshooting
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225 Results
- 51Large characters are printed incorrectly. (Linux)
- 52When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 53Delete a network scanner entry. (Linux)
- 54How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 55I cannot find some option in the Printing preferences. (For Windows)
- 56Download a file from the "Downloads" section and save it to Windows 8 computer.
- 57Can I use AirPrint with my Brother machine?
- 58How to identify your Operating System (OS).
- 59Cancel a fax that is currently being sent from my Brother machine.
- 60Locate files scanned with ControlCenter2 (For Macintosh)
- 61The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 62The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 63I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 64When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 65Can I check the remaining life of my Brother machine's drum?
- 66Is my Brother machine compatible with Windows Vista?
- 67Send the same fax to more than one number at a time. (Broadcasting)
- 68In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 69Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 70Scan a document from a Windows Vista application
- 71Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 72When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 73The keys on the control panel do not respond.
- 74How do I clear paper jams at the back of the machine?
- 75The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 76I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 77I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 78Configure and use PC-FAX (CUPS) (Linux)
- 79I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 80Paper size settings are unavailable when I print from OpenOffice (Linux)
- 81I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 82The driver installation finished successfully but I cannot print. (Linux)
- 83When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 84I cannot scan when using SELinux (Security-Enhanced Linux)
- 85I installed scan-key-tool, but it does not work. (Linux)
- 86Command List of brscan. (Linux)
- 87Important points for specifying the scan area (Linux)
- 88How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 89All print jobs are aborted and nothing is printed. (Linux)
- 90I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 91I am unable to print from a client PC to a printer on a print server. (Linux)
- 92I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 93I want to print using CUPS while keeping SELinux enabled. (Linux)
- 94Uninstall printer drivers (Linux)
- 95Windows 10 Support Information
- 96Open the Status Monitor
- 97The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 98Change or delete an existing One Touch or Speed Dial number.
- 99Windows 7 Support Information
- 100"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?