FAQs & Troubleshooting
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257 Results
- 51How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 52I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 53When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 54Why is it necessary for my machine to go through regular cleaning cycles?
- 55One or more of my colors are not printing (blank). What can I do?
- 56When I print, the pages are smudged with ink. What should I do?
- 57Is there a way to view how much ink is remaining?
- 58Replace Ink
- 59When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 60Why are the faxes I send always received with a black vertical line down the page?
- 61Uninstall the Brother Software and Drivers (Windows)
- 62Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 63I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 64I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66Configure and use PC-FAX (CUPS) (Linux)
- 67I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 68My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 69The downloaded driver's name is different from my machine's name. (Linux)
- 70Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 71Large characters are printed incorrectly. (Linux)
- 72The driver installation finished successfully but I cannot print. (Linux)
- 73I installed scan-key-tool, but it does not work. (Linux)
- 74Uninstall the scanner driver. (Linux)
- 75How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 76All print jobs are aborted and nothing is printed. (Linux)
- 77I am unable to print from a client PC to a printer on a print server. (Linux)
- 78I want to print using CUPS while keeping SELinux enabled. (Linux)
- 79Check the firmware version.
- 80How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 81When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 82Install the built-in drivers (For Windows 8 and Windows 10)
- 83The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 84I still receive the error message "Paper Jam" after I removed the jammed paper.
- 85How to identify your Operating System (OS).
- 86A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 87Stop my Brother machine from automatically redialing a number.
- 88Send a fax
- 89The printer status is Offline or Paused.
- 90The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 91Is my Brother machine compatible with third party print servers?
- 92How do I clear the message "Cannot Detect" from the display?
- 93I cannot scan via USB. (Mac OS X)
- 94Scan multiple pages into one file instead of each scan being saved as a separate file.
- 95I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 96Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 97I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 98Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 99Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 100How does my telephone company's Caller ID feature work with my Brother machine?