FAQs & Troubleshooting
Latest |
164 Results
- 5101/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5213/10/2022Where can I download the latest P-touch Editor for Mac?
- 5318/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5402/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5526/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 5618/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5731/03/2022How to delete the registry information and files related to the printer driver
- 5828/03/2022I cannot print.
- 5928/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6126/10/2021P-touch Editor crashes when I open it on my Mac.
- 6203/08/2021Small characters or thin lines are printed faintly.
- 6314/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 6413/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 6523/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 6630/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6727/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6827/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6925/11/2020Share your printer in Windows 7 in a network-shared environment.
- 7024/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 7118/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 7213/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 7310/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 7415/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 7515/10/2020What are the cleaning sheets for? When do I use them?
- 7613/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 7707/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 7807/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 7907/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 8004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8126/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 8214/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8309/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8404/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8522/05/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 8619/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8719/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8819/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8918/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9013/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9113/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9213/05/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 9313/05/2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 9413/05/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 9501/05/2020The print is horizontally compressed and not shaped correctly.
- 9628/04/2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 9707/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9807/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9906/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10009/03/2020Labels are jammed in the machine or are not ejected correctly after printing.