FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51What is the default password for my BRAdmin or Web Based Management?
- 52Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 53I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 54Open the Control Panel (For Windows)
- 55Uninstall the Brother Software and Drivers (Windows)
- 56I cannot print full-page photos or images using Email Print.
- 57The downloaded driver's name is different from my machine's name. (Linux)
- 58Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 59Open the Status Monitor (Windows)
- 60Delete print jobs from the print queue.
- 61Install the Mailbox.
- 62What is the recommended paper?
- 63A security warning appears when accessing Web Based Management via HTTPS.
- 64What driver package format is supported by my Linux distribution?
- 65Where can I download Brother iPrint&Scan application for Mac?
- 66I get a TS error when trying to print on a wireless network.
- 67"Offline" appears on the Status Monitor. (Windows)
- 68Important points you need to confirm before configuring your Brother machine for a wireless network.
- 69What is the default password for my Brother machine?
- 70I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 71I cannot connect my machine to a Windows 11 computer via USB.
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74Update the Driver or Firmware for your Brother machine
- 75The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 76I cannot find some option in the Printing preferences. (For Windows)
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 78Poor fixing
- 79In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 80When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 81Toner specks
- 82Install the optional lower tray
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 85When I print images, the quality is not good (Linux)
- 86The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 87Large characters are printed incorrectly. (Linux)
- 88I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 89I am unable to print from a client PC to a printer on a print server. (Linux)
- 90To install the printer driver easily using a tool. (Linux)
- 91Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 92Set up your Brother machine on a wireless network (Windows/macOS)
- 93Control Printer Driver settings (only available for Windows)
- 94Black lines down the page
- 95Can I send a print job to multiple machine email addresses using Email Print?
- 96Access Web Based Management *
- 97Print the WLAN Report *
- 98I cannot print from my computer via USB.
- 99Clean the Paper Pick-up Rollers *
- 100Clean the Drum Unit *