FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 52I get a TS error when trying to print on a wireless network.
- 53Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 54Control Printer Driver settings (only available for Windows)
- 55Open the Status Monitor (Windows)
- 56Open the Control Panel (For Windows)
- 57Important points you need to confirm before configuring your Brother machine for a wireless network.
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 59Manual Feed
- 60Toner scatter or toner stain
- 61Horizontal coloured lines appear on the page
- 62Ghosting images
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 65A security warning appears when accessing Web Based Management via HTTPS.
- 66I cannot print full-page photos or images using Email Print.
- 67I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 68I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 69What driver package format is supported by my Linux distribution?
- 70The downloaded driver's name is different from my machine's name. (Linux)
- 71The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73Large characters are printed incorrectly. (Linux)
- 74The driver installation finished successfully but I cannot print. (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 77I cannot print using my Brother machine on a wired network (Windows/macOS)
- 78Update the Driver or Firmware for your Brother machine
- 79Set up your Brother machine on a wireless network (Windows/macOS)
- 80How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 81The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 82Access Web Based Management *
- 83Media Mismatch
- 84I cannot save a file downloaded from the Brother support website (For Windows)
- 85Enable the Brother machine's network interface.
- 86Check the firmware version.
- 87Protect your Brother machine against unauthorised access over the network
- 88(Video) Set up your Brother machine
- 89Delete print jobs from the print queue.
- 90I cannot find some option in the Printing preferences. (For Windows)
- 91Paper is Jammed in the Manual Feed Slot *
- 92What is the difference between the toner cartridge and the drum unit?
- 93The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 94I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 95Print the WLAN Report *
- 96Load and Print Paper in the Manual Feed Slot *
- 97Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 98I cannot print from my computer via USB.
- 99Change the printer driver settings (Windows)
- 100Cannot Print ##