FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Control Printer Driver settings (only available for Windows)
- 52Important points you need to confirm before configuring your Brother machine for a wireless network.
- 53In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 54When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 55Toner specks
- 56Uninstall the Brother Software and Drivers (Windows)
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58A security warning appears when accessing Web Based Management via HTTPS.
- 59Add your Brother machine with AirPrint (macOS)
- 60Check the remaining ink or toner level (Linux)
- 61Update the Driver or Firmware for your Brother machine
- 62I get a TS error when trying to print on a wireless network.
- 63I cannot print on a wireless (Wi-Fi) network (Windows)
- 64I cannot print on a wireless (Wi-Fi) network (Mac)
- 65How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 66Open the Status Monitor (Windows)
- 67I cannot find some option in the Printing preferences. (For Windows)
- 68Open the Control Panel (For Windows)
- 69Discover the MAC address of the Brother network card
- 70No Toner
- 71Cannot Detect
- 72Lines across the page
- 73Can I use non-Brother or third party supplies with the Brother machine?
- 74I cannot connect my machine to a Windows 11 computer via USB.
- 75When I print images, the quality is not good (Linux)
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 78Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 79Large characters are printed incorrectly. (Linux)
- 80I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 81I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 85Check the firmware version.
- 86"Offline" appears on the Status Monitor. (Windows)
- 87Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 88Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 89I cannot print from my computer via USB.
- 90My Brother machine has no power.
- 91I cannot print full-page photos or images using Email Print.
- 92I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 93The downloaded driver's name is different from my machine's name. (Linux)
- 94The driver installation finished successfully but I cannot print. (Linux)
- 95Wireless setup is requesting a WPS PIN to complete the setup
- 96(Video) Paper is Jammed in the Output Paper Tray
- 97Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 98Access Web Based Management *
- 99Reset the Drum Counter *
- 100Print the WLAN Report *