FAQs & Troubleshooting
![]() |
Popular |
214 Results
- 51One or more of my colors are not printing (blank). What can I do?
- 52Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 53Improve poor print quality.
- 54I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 57I installed scan-key-tool, but it does not work. (Linux)
- 58I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 59I am unable to print from a client PC to a printer on a print server. (Linux)
- 60Check the firmware version.
- 61How do I clear the message "Cannot Detect" from the display?
- 62When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 63Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 64Is there a way to view how much ink is remaining?
- 65I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 66Can I adjust the Sleep Mode setting?
- 67Images of the thumbnail page from the media (memory) card won't print.
- 68"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 69Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 70Large characters are printed incorrectly. (Linux)
- 71Command List of brscan. (Linux)
- 72How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 73To install the printer driver easily using a tool. (Linux)
- 74Pre-Required Procedures (Linux)
- 75How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 76When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 77"Offline" appears on the Status Monitor.
- 78The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 79The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 80Open the "Scanners and Cameras" and Properties.
- 81I cannot make borderless prints.
- 82How to identify your Operating System (OS).
- 83A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 84The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 85When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 86My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 87When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 88I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 89I cannot scan via USB. (Mac OS X)
- 90Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 91Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 92Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 93When I make a copy the image or text is cut off. What can I do?
- 94How do I make copies using my Brother machine?
- 95Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 96Wrong Paper Size
- 97When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 98Where can I get FaceFilter Studio and what can I do with this application?
- 99Is my Brother machine compatible with Windows Vista?
- 100Scan a document into ScanSoft™ PaperPort™ 11SE