FAQs & Troubleshooting
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190 Results
- 51When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 52When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 53Scan a document in Mac OS X 10.6.
- 54When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 55Where is the USB port on the machine?
- 56I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 57Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 58Set the date and time
- 59The LCD displays an error code (number). What does it mean?
- 60Uninstall the drivers (Windows)
- 61I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 62I cannot install the driver when using the Driver Install Tool. (Linux)
- 63The downloaded driver's name is different from my machine's name. (Linux)
- 64The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 65I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 66The driver installation finished successfully but I cannot print. (Linux)
- 67Print command (LPR) (Linux)
- 68Command List of brscan. (Linux)
- 69Delete a network scanner entry. (Linux)
- 70I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 71I want to print using CUPS while keeping SELinux enabled. (Linux)
- 72The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 73I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 74When I print photos, the color quality is not good.
- 75When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 76How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 77I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 78When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 79Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 80When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 81I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 82"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 83Scan a document using "Scanner and Camera Wizard" in Windows XP
- 84Scan an image and insert it in a Windows XP application
- 85Glossy Paper does not feed correctly. What can I do?
- 86Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 87Improve poor print quality.
- 88Where do I find manuals for my Brother machine?
- 89I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 90I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 91My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 92I cannot install Brother drivers on Debian 10 or later (Linux)
- 93Configure the Scan to Email Feature (Linux)
- 94Configure and use the Scan Key Tool (Linux)
- 95Scan using XSane or GIMP (Linux)
- 96Cannot print after a Windows 10 update (June 2020)
- 97The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 98I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 99Paper size settings are unavailable when I print from OpenOffice (Linux)
- 100My machine prints 2-sided when I select 1-sided printing in the driver (Linux)