FAQs & Troubleshooting
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366 Results
- 51When I print, the pages are smudged with ink.
- 52Load envelopes into my machine
- 53I cannot print using my Brother machine on a wireless network (Windows)
- 54I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 55Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 56The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 57Unable to Print 3X
- 58Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 59Can third party ink be used to refill the ink cartridges?
- 60How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 61Can I transfer faxes to the PC when my machine has a mechanical problem?
- 62I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 63Scan from the Brother iPrint&Scan application using Windows Phone.
- 64Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 65Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 66I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 67The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 68Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 69Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 70The edge of glossy paper is smudged.
- 71Change the printer driver settings (Windows/macOS)
- 72How many times will my Brother machine automatically redial a busy number?
- 73How do I know which side up my photo paper should be in the tray?
- 74The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 75Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 76Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 77Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 78When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 79Can I use voice mail on the same line as my Brother machine?
- 80Is my Brother machine compatible with Windows Vista?
- 81Document Jam
- 82Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 83I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 84Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 85I installed scan-key-tool, but it does not work. (Linux)
- 86I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 87I cannot send a fax using PC-FAX (Windows 10)
- 88Protect your Brother machine against unauthorised access over the network
- 89Combine multiple scanned documents into a single file with PaperPort™
- 90Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 93I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 94The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 95Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 96Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 97Unable to Print 5X
- 98Where can I find the ink cartridges for my new Brother machine?
- 99Receive faxes when the Brother machine is in Manual Mode.
- 100Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?