FAQs & Troubleshooting
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222 Results
- 51The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 52Can I use non-Brother or third party supplies with the Brother machine?
- 53What does "COMM.ERROR" on the LCD display mean?
- 54Replace the drum unit.
- 55What can happen if the wrong paper is used in your machine.
- 56I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 57What is the BRAdmin Professional software used for?
- 58I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 59My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 60I cannot install Brother drivers on Debian 10 or later (Linux)
- 61How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 62I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 63What is the Network Shared printing?
- 64Can I print from or scan to Android™ Smartphone?
- 65Can I print from and scan to iPhone, iPod touch and iPad?
- 66I cannot print from my computer via network. (For Windows)
- 67I can print but cannot scan via network. (For Macintosh)
- 68Is my Brother machine compatible with third party print servers?
- 69I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 70I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 71I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 72Does NC-2200w work with Windows Vista?
- 73I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 74Scan a document from a Windows XP application
- 75The keys on the control panel do not respond.
- 76Uninstall the drivers. (Mac OS X 10.5)
- 77Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 78I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 79Scan using XSane or GIMP (Linux)
- 80I cannot save a file downloaded from the Brother support website (For Windows)
- 81Download a file from the "Downloads" section and save it to Windows 8 computer.
- 82Open the Control Panel (For Windows)
- 83The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 84The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 85The printer status is Offline or Paused.
- 86I am sharing my Brother machine. I can print but cannot scan.
- 87Check the IP addresses of your PC and the Brother machine
- 88The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 89The paper is skewed when it's printed.
- 90Verify if the Brother machine has a dial tone
- 91When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 92I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 93I'm using Windows XP. I cannot scan with the USB cable.
- 94I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 95When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 96When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 97I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 98What is a "Generic PCL Driver"?
- 99I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 100The BRAdmin Professional software is not able to locate the Brother machine on my network.