FAQs & Troubleshooting
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348 Results
- 51CARTRIDGE ERROR
- 52Duplex Disabled
- 53Is my Brother machine compatible with Windows Vista?
- 54Drum End Soon
- 55What is the recommended paper?
- 56Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 57Poor fixing
- 58JAM TRAY 1
- 59White lines, bands or ribbing across the page
- 60Faint
- 61Reset the network settings to the factory default (video instructions available)
- 62All black
- 63Scan from the Brother iPrint&Scan application using Windows Phone.
- 64Delete print jobs from the print queue.
- 65Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 66Scan a document and e-mail it as an attachment (For Macintosh)
- 67Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 68I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 69How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 70When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 71Size mismatch
- 72Store numbers on my Brother machine for easy dialing from the PC.
- 73Store numbers on my Brother machine for easy dialing from the control panel.
- 74Wrinkles or creases
- 75Can I use non-Brother or third party supplies with the Brother machine?
- 76"Offline" appears on the Status Monitor.
- 77I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 78My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 79I cannot install Brother drivers on Debian 10 or later (Linux)
- 80I cannot send a fax using PC-FAX (Windows 10)
- 81I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 82Pre-Required Procedures (Linux)
- 83Scan a document using Brother iPrint&Scan. (macOS only)
- 84Enable the Brother machine's network interface.
- 85Protect your Brother machine against unauthorised access over the network
- 86When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 87Use the Universal Printer Driver for PCL
- 88Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 89Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 90I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 91I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 92Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 93I cannot start ControlCenter4.
- 94I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 95Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 96The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 97I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 98TONER ENDED
- 99NO TONER
- 100Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)