FAQs & Troubleshooting
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62 Results
- 51A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 52Uninstall Scan-key-tool. (Linux)
- 53Pre-Required Procedures (Linux)
- 54Scan a document longer than 35.6 cm (14 inches).
- 55The scanned image is skewed.
- 56My scanned image is missing.
- 57My scanner does not turn on.
- 58Calibrate your scanner.
- 59Calibration failed. Please reboot the machine.
- 60My scanned images have black lines running through them, blank spaces, or just overall bad quality.
- 61The cover of the manual document feeder is open.
- 62Uninstall the scanner driver (Windows).