FAQs & Troubleshooting
Latest |
178 Results
- 5111/10/2022Access Web Based Management
- 5227/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5326/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5430/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5529/08/2022The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5624/08/2022Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 5722/08/2022Configure the Scan to Email Feature (Linux)
- 5809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5928/07/2022Update the Driver or Firmware for your Brother machine
- 6026/07/2022Configure and use the Scan Key Tool (Linux)
- 6123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6230/05/2022What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6309/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6420/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6514/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6711/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6807/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6901/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7315/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7410/11/2021Open the Control Panel (For Windows)
- 7512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7629/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 7722/03/2021Low Temperature
- 7819/03/2021I get a TS error when trying to print on a wireless network.
- 7919/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8018/02/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 8116/02/2021I cannot print full-page photos or images using Email Print.
- 8226/01/2021Can I send a print job to multiple machine email addresses using Email Print?
- 8328/12/2020Enter Text on Your Brother Machine.
- 8424/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8528/10/2020Other Problems
- 8628/10/2020Change the Print Options to Improve Your Print Results
- 8728/10/2020Check the Print Alignment from Your Brother Machine
- 8828/10/2020Check the Print Quality
- 8928/10/2020Clean the Base Pad
- 9028/10/2020Load Documents on the Scanner Glass
- 9128/10/2020Scan to an Editable Text File Using OCR
- 9228/10/2020Set the Machine to Power Off Automatically
- 9328/10/2020Copy an ID Card
- 9428/10/2020Reduce Printing Noise
- 9528/10/2020Print the WLAN Report
- 9628/10/2020Load Paper in the Manual Feed Slot
- 9728/10/2020Clean the Paper Pick-up Rollers
- 9828/10/2020Clean the Print Head from Your Brother Machine
- 9928/10/2020Clean the Paper Feed Rollers
- 10028/10/2020Reset Your Machine