FAQs & Troubleshooting
Latest |
144 Results
- 5103/31/2022How to delete the registry information and files related to the printer driver
- 5203/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 5303/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5412/09/2021How to use P-touch Library
- 5512/09/2021Using the Printer Setting Tool (for Windows)
- 5612/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 5712/09/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 5812/09/2021How do I transfer label templates with P-touch Transfer Express?
- 5911/19/2021The printer does not print or a printing error occurs.
- 6010/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6107/16/2021How to use the Paper Size Setup (for Windows)
- 6207/16/2021This printer is not detected when establishing a Bluetooth® connection.
- 6307/16/2021How do I switch to and use the mass storage mode?
- 6407/09/2021How do I clean my machine?
- 6501/13/2021What kinds of software are available for this printer?
- 6611/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6711/17/2020Printed paper contains streaks or paper is not fed correctly.
- 6810/26/2020Using the Device Settings (for Windows)
- 6909/09/2020What is P-touch Update Software?
- 7009/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7107/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7207/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7307/03/2020Printed barcodes cannot be read.
- 7406/12/2020The battery will not charge.
- 7505/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7605/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7705/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7805/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7905/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8005/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 8104/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8212/09/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 8312/09/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 8412/09/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 8512/09/2019I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 8612/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 8712/09/2019The printing position shifts vertically or horizontally. (Linux®)
- 8812/09/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 8912/09/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 9012/09/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 9112/09/2019I cannot save the edited text file. (Linux®)
- 9212/09/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 9312/09/2019Are there any drivers available for FreeBSD? (Linux®)
- 9412/09/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 9512/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 9612/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 9712/09/2019Creating a label with OpenOffice (Linux®)
- 9812/09/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 9912/09/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 10012/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)