FAQs & Troubleshooting
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159 Results
- 1How do I insert/change the paper or label roll?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4Using the Communication Settings (for Windows)
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7The printer does not print or a printing error occurs.
- 8How do I transfer label templates with P-touch Transfer Express?
- 9How do I transfer label or slip templates?
- 10(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13How to install the rechargeable Li-ion battery
- 14The LED indicator or the LCD is not lit.
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Uninstalling the printer drivers (Linux®)
- 17(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What iOS mobile application can I use?
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21Using the Printer Setting Tool (for Windows)
- 22Using the Device Settings (for Windows)
- 23What is the JPEG printing and how can I use it?
- 24How to connect to an AC power outlet (Optional)
- 25(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27Printing is not possible. (USB connection)
- 28(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30Disable or reconfigure SELinux. (Linux®)
- 31How to use the Roll Holder Stop
- 32What do the indicator lights mean?
- 33PostScript data cannot be printed or is printed in the text format. (Linux®)
- 34Creating a label with OpenOffice (Linux®)
- 35How to install Brother software on a computer not connected to the Internet
- 36How to attach the belt clip
- 37When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 38How do I connect the printer and my mobile device via Bluetooth®?
- 39This printer is not detected when establishing a Bluetooth® connection.
- 40Printed paper contains streaks or paper is not fed correctly.
- 41What kinds of software are available for this printer?
- 42How to identify the printer's firmware version
- 43"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 44The print quality is poor.
- 45How to delete the registry information and files related to the printer driver
- 46How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47Will my printer automatically turn itself off?
- 48How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 49(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)