FAQs & Troubleshooting
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122 Results
- 1How do I connect RJ printer to my computer?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4The print quality is poor, and the image is too light or dark.
- 5P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 6The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
- 7The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 8When I print many continuous labels, part of the label data is printed twice.
- 9How to connect to a DC power outlet (Optional)
- 10Printing is not possible. (USB connection)
- 11The driver downloaded from the website cannot be installed.
- 12How do I install/change the RD roll?
- 13What Android™ mobile application can I use?
- 14How to install the rechargeable Li-ion Battery (Optional)
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16The printer automatically turns off when not used for a while.
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to charge the rechargeable Li-ion battery
- 20How to connect to an AC power outlet (Optional)
- 21What do the indicator lights mean?
- 22How can I install the printer driver only? (for Windows)
- 23Which interface cable can I use?
- 24(Video) When I print many continuous labels, part of the label data is printed twice.
- 25Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 26Where can I find my Brother printer's serial number?
- 27I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31Can I directly operate my printer from a self-developed application software and print a label?
- 32How do I transfer label templates with P-touch Transfer Express?
- 33Will my printer automatically turn itself off?
- 34How to delete the registry information and files related to the printer driver
- 35How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 36When I print a long label or many labels continuously, printing suddenly stops.
- 37I cannot install the printer driver or print in Windows 11.
- 38A communication error occurs when printing via serial cable (RS-232C).
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 41How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 42How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46How do I install the software using a USB cable? (for Windows)
- 47How to identify your Operating System (OS) for Windows or Mac
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 50Share your printer in Windows 7 in a network-shared environment.
