FAQs & Troubleshooting
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155 Results
- 1How do I install/change the RD roll?
- 2P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 3How do I transfer label templates with P-touch Transfer Express?
- 4How do I set the Label Peeler?
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 9Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 10How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 11How do I transfer label or slip templates?
- 12What iOS mobile application can I use?
- 13The paper settings specified from the server computer are not reflected on the client computer.
- 14How do I reset network setting?
- 15How do I connect RJ printer to my computer?
- 16How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 19Installing the LPR driver and CUPS wrapper driver (Linux®)
- 20How do I connect the printer to my computer via Wi-Fi®?
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 28The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 29My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 30Print free-length labels with the set length (Linux®)
- 31Installing a CA certificate
- 32How to install Brother software on a computer not connected to the Internet
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How to open the Devices and Printers window
- 35How do I disable broadcasting the printer to AirPrint-compatible devices?
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 40What Android™ mobile application can I use?
- 41P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 42How to charge the rechargeable Li-ion battery
- 43How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 44The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 45I have an occasional printing problem.
- 46I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 47I do not know how to become a superuser in Ubuntu. (Linux®)
- 48Disable or reconfigure SELinux. (Linux®)
- 49Adding a custom media size for continuous roll (Linux®)
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)