FAQs & Troubleshooting
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155 Results
- 1Using the Communication Settings (for Windows)
- 2Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 3How do I connect RJ printer to my computer?
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5Where can I find my Brother printer's serial number?
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 11What Android™ mobile application can I use?
- 12What iOS mobile application can I use?
- 13How to connect to a DC power outlet (Optional)
- 14How do I transfer label templates with P-touch Transfer Express?
- 15How do I reset network setting?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 18How do I install/change the RD roll?
- 19I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 20How to use the Paper Size Setup (for Windows)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22How can I connect my printer wirelessly?
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 26How do I clean my machine?
- 27How to identify your Operating System (OS) for Windows or Mac
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29I have an occasional printing problem.
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31How do I transfer label or slip templates?
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33Adding a custom media size for continuous roll (Linux®)
- 34Can I set a different media width when using an OpenOffice template? (Linux®)
- 35Installing a CA certificate
- 36(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37Using the Printer Setting Tool (for Windows)
- 38How do I switch to and use the mass storage mode?
- 39How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 40(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 41How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 42PostScript data cannot be printed or is printed in the text format. (Linux®)
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 46The paper settings specified from the server computer are not reflected on the client computer.
- 47How to charge the rechargeable Li-ion battery
- 48How to install the rechargeable Li-ion Battery
- 49How to connect to an AC power outlet (Optional)
- 50How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)