FAQs & Troubleshooting
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163 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How to charge the rechargeable Li-ion battery
- 3The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 4Printing is not possible. (USB connection)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 7The printer does not print, or there is a printing error.
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9How to install the rechargeable Li-ion Battery
- 10P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 11Will my printer automatically turn itself off?
- 12How do I transfer label or slip templates?
- 13Printed paper contains streaks or paper is not fed correctly.
- 14(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 15Adding a custom media size for continuous roll (Linux®)
- 16Where can I find my Brother printer's serial number?
- 17How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18The LED indicator or the LCD is not lit.
- 19How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21How to delete the registry information and files related to the printer driver
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23What iOS mobile application can I use?
- 24How do I transfer label templates with P-touch Transfer Express?
- 25Installing the LPR driver and CUPS wrapper driver (Linux®)
- 26(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 28The print quality is poor.
- 29How do I reset Wi-Fi® setting?
- 30How do I clean my machine?
- 31How do I insert/change the paper or label roll?
- 32How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 34I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 35Some of the print options in OpenOffice do not work. (Linux®)
- 36Can I set a different media width when using an OpenOffice template? (Linux®)
- 37What Android™ mobile application can I use?
- 38How can I connect my printer wirelessly?
- 39I cannot connect my machine to the wireless network.
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41How do I switch to and use the mass storage mode?
- 42I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 43The paper settings specified from the server computer are not reflected on the client computer.
- 44How to connect to a DC power outlet (Optional)
- 45How to connect to an AC power outlet (Optional)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 50(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?