FAQs & Troubleshooting
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161 Results
- 1The printer does not print, or there is a printing error.
- 2The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 3The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 4How do I insert/change the paper or label roll?
- 5I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 8I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 9Adding a custom media size for continuous roll (Linux®)
- 10P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 11This printer is not detected when establishing a Bluetooth® connection.
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14How to use the Paper Size Setup (for Windows)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 17The paper settings specified from the server computer are not reflected on the client computer.
- 18Printing is not possible. (USB connection)
- 19Installing the LPR driver and CUPS wrapper driver (Linux®)
- 20Can I set a different media width when using an OpenOffice template? (Linux®)
- 21How do I connect the printer to my computer via Wi-Fi®?
- 22Installing a CA certificate
- 23How to install Brother software on a computer not connected to the Internet
- 24The LED indicator or the LCD is not lit.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26What Android™ mobile application can I use?
- 27How do I transfer label or slip templates?
- 28What do the indicator lights mean?
- 29How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 31Some of the print options in OpenOffice do not work. (Linux®)
- 32My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.
- 33How do I uninstall the printer driver?
- 34How to connect to an AC power outlet (Optional)
- 35How do I connect RJ printer to my computer?
- 36The print quality is poor.
- 37How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 38I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 39Creating a label with OpenOffice (Linux®)
- 40I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42How to connect to a DC power outlet (Optional)
- 43How to charge the rechargeable Li-ion battery
- 44How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45Use Remote Update to download files to your printer from an FTP server
- 46When printing from an application, the application's "Collate" setting does not work correctly.
- 47How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 48How to delete the registry information and files related to the printer driver
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
