FAQs & Troubleshooting
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154 Results
- 1How do I transfer label or slip templates?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3The LED indicator or the LCD is not lit.
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I connect RJ printer to my computer?
- 6Where can I find my Brother printer's serial number?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 9This printer is not detected when establishing a Bluetooth® connection.
- 10How do I insert/change the paper or label roll?
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (USB connection)
- 14How to install the rechargeable Li-ion Battery
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 17What Android™ mobile application can I use?
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 21When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 22How to use the Paper Size Setup (for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How to connect to a DC power outlet (Optional)
- 25How to delete the registry information and files related to the printer driver
- 26When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29Will my printer automatically turn itself off?
- 30How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32The paper settings specified from the server computer are not reflected on the client computer.
- 33I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 34When printing from an application, the application's "Collate" setting does not work correctly.
- 35How to identify the printer's firmware version
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38Installing the LPR driver and CUPS wrapper driver (Linux®)
- 39Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 40I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Using the Printer Setting Tool (for Windows)
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45How do I transfer label templates with P-touch Transfer Express?
- 46How to connect to an AC power outlet (Optional)
- 47How do I clean my machine?
- 48How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 49The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 50Print free-length labels with the set length (Linux®)