FAQs & Troubleshooting
Popular |
172 Results
- 1Printing is not possible. (USB connection)
- 2I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 3I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7How do I transfer label or slip templates?
- 8Where can I find my Brother printer's serial number?
- 9How to open the Devices and Printers window
- 10(Video) When I print many continuous labels, part of the label data is printed twice.
- 11I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 14The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 18The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 19I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 20When I print many continuous labels, part of the label data is printed twice.
- 21How do I reset network setting?
- 22How do I clean my QL machine?
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 27Where can I download the latest P-touch Editor for Mac?
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29How do I uninstall the printer driver?
- 30The driver downloaded from the website cannot be installed.
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 33How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34P-touch Editor crashes when I open it on my Mac.
- 35Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 36I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 37Creating a label with GIMP (Linux®)
- 38(Video) Small characters or thin lines are printed faintly.
- 39Small characters or thin lines are printed faintly.
- 40How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 42I cannot print from the printer in a network-shared environment.
- 43When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 44Adding a custom media size for continuous tape / roll (Linux®)
- 45Creating a label with OpenOffice (Linux®)
- 46When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 47How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49How to identify the printer's firmware version
- 50Can I directly operate my printer from a self-developed application software and print a label?