FAQs & Troubleshooting
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173 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7How do I transfer label or slip templates?
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I install/change the DK roll?
- 10Where can I find my Brother printer's serial number?
- 11I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 12When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 13How do I transfer label templates with P-touch Transfer Express?
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 23Printing is not possible. (USB connection)
- 24When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 25Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 28When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 29Printing is not possible. (P-touch Editor5.3 for Mac)
- 30Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 31How do I reset network setting?
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34How do I clean my QL machine?
- 35How to identify your Operating System (OS) for Windows or Mac
- 36I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 37I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41Installing the LPR driver and CUPS wrapper driver (Linux®)
- 42Can I set a different media width when using an OpenOffice template? (Linux®)
- 43How do I uninstall the printer driver?
- 44What is the Label List? (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46P-touch Editor crashes when I open it on my Mac.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49Print free-length labels with the set length (Linux®)
- 50Some of the print options in OpenOffice do not work. (Linux®)