FAQs & Troubleshooting
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119 Results
- 51How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 52When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 53How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 54I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 55Uninstalling the printer drivers (Linux®)
- 56The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 57The latest printer driver was successfully installed, but the driver did not update correctly.
- 58I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 61What kinds of software are available for this printer?
- 62Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 63The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 64Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 65What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 66The paper is jammed in the printer.
- 67How do I connect the printer to my computer using a USB cable?
- 68How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 69When printing from an application, the application's "Collate" setting does not work correctly.
- 70Getting ready to use your printer.
- 71Using the Device Settings (for Windows)
- 72How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 73How do I print from a computer or mobile device?
- 74How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 75I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 76I can no longer print from my computer via Bluetooth®, even though I could print previously.
- 77When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 78Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 79How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 80The print quality is poor, and the image is too light or dark.
- 81Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 82Some of the print options in OpenOffice do not work. (Linux®)
- 83I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 84The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 85When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 86How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 87How do I switch to and use the mass storage mode?
- 88I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 89The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 90How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 91How do I clean the platen roller?
- 92How do I print vertical text? (P-touch Editor 5.x for Windows)
- 93I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 94Error messages do not appear when using the USB connection of my printer.
- 95The printed image is compressed or stretched.
- 96How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 97I connected multiple printers of the same model to one computer but can only print from one of them.
- 98Pages don't print. What should I do?
- 99The printed image is out of alignment.
- 100How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)