FAQs & Troubleshooting
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32 Results
- 1When I try to print, the wireless LAN is disabled even though I have enabled it.
- 2How to connect to a DC power outlet (Optional)
- 3Printing is not possible. (USB connection)
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How to connect to an AC power outlet (Optional)
- 7How do I install the printer driver from the CD-ROM? (for Windows)
- 8I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 9What do the indicator lights mean?
- 10How to open the Devices and Printers window
- 11How to identify your Operating System (OS) for Windows or Mac
- 12How do I clean the Platen Roller?
- 13Paper does not move through the printer even though the motor is running.
- 14Where can I find my Brother printer's serial number?
- 15How to charge the rechargeable Ni-MH battery
- 16How to install the rechargeable Li-ion Battery (Optional)
- 17Some of the print options in OpenOffice do not work. (Linux®)
- 18The paper is jammed in the printer.
- 19How to insert paper
- 20Uninstalling the printer drivers (Linux®)
- 21How to delete the registry information and files related to the printer driver
- 22Error messages do not appear when using the USB connection of my printer.
- 23How to charge the rechargeable Li-ion battery
- 24How to install the rechargeable Ni-MH Battery (Optional)
- 25The DATA indicator has turned off even though data remains in the printer.
- 26The printed image is compressed or stretched.
- 27The print quality is poor, and the image is too light or dark.
- 28Pages don't print. What should I do?
- 29The printed image is out of alignment.
- 30The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 31Paper moves through the printer, but nothing appears on the paper.
- 32How do I uninstall the printer driver?