FAQs & Troubleshooting
Latest |
82 Results
- 103/22/2024What Android™ mobile application can I use?
- 203/22/2024How do I transfer label or slip templates?
- 302/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 410/18/2023How to open the Devices and Printers window
- 510/18/2023How do I uninstall the printer driver?
- 610/18/2023How to identify your Operating System (OS) for Windows or Mac
- 710/18/2023Printing is not possible. (USB connection)
- 806/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 906/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1006/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1106/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1206/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1306/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1406/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1506/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 1606/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 1706/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 1806/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 1906/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2006/12/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 2106/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2206/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 2306/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2406/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2506/02/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2604/12/2023Where can I find my Brother printer's serial number?
- 2705/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2804/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2903/31/2022How to delete the registry information and files related to the printer driver
- 3003/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3103/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3212/09/2021How do I transfer label templates with P-touch Transfer Express?
- 3312/09/2021How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 3410/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3507/27/2021How do I transfer templates or other data from the computer to the printer?
- 3612/17/2020How do I connect the printer and my computer via USB cable?
- 3712/16/2020How to charge the rechargeable Ni-MH battery
- 3811/25/2020How to install the rechargeable Ni-MH Battery (Optional)
- 3911/25/2020How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 4011/17/2020The printed image is out of alignment.
- 4110/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 4206/12/2020How do I print from a computer?
- 4305/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 4405/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 4504/14/2020How do I clean the Platen Roller?
- 4604/14/2020How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 4704/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4803/30/2020How to connect to an AC power outlet (Optional)
- 4903/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5012/25/2019How to install the rechargeable Li-ion Battery (Optional)