FAQs & Troubleshooting
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153 Results
- 1What is the difference between the text box layout and the label layout? (P-touch Design&Print / Design&Print 2)
- 2How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 3The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 4I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 5The printer does not print from my mobile device or does not print correctly.
- 6How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
- 7The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 8I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 9The printer is not connected to my mobile device correctly.
- 10I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 11I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 12The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)
- 13How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 14How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 15I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 16Installing the software
- 17How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 18What Android™ mobile application can I use?
- 19The label does not cut well.
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23How many mobile devices can I connect to one printer via Bluetooth®?
- 24What iOS mobile application can I use?
- 25When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 26I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 27How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 28How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 29How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 30The tape is ejected with the paper liner separated from the tape.
- 31How to install the rechargeable Li-ion battery
- 32I cannot connect my printer and print via Bluetooth® on macOS 12.
- 33A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 34Where can I download the latest P-touch Editor for Mac?
- 35How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 36When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 37Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 38How do I set a tape cassette?
- 39Can my printer use TZ/TZe tapes?
- 40Where can I find my Brother printer's serial number?
- 41Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 42The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 43I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 44How do I charge the Li-ion battery?
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 48Printing is not possible. (USB connection)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50I cannot install the printer driver because the installation stops after connecting the printer to my computer.