FAQs & Troubleshooting
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210 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Fill the ink tanks
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load A4/Letter papers
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Install the Brother iPrint&Scan application (for mobile device)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Brother iPrint&Scan cannot find my Brother machine (macOS)
- 10Other Problems
- 11Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 12What is Brother iPrint&Scan?
- 13What driver package format is supported by my Linux distribution?
- 14Check the Print Alignment from Your Brother Machine
- 15(Video) How to Email Print
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Clean the Print Head from Your Brother Machine
- 20My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21(Video) When I print photos, the color quality is not good.
- 22Improve poor print quality.
- 23Check the Print Quality
- 24(Video) Connect telephone line and power cords
- 25Reduce Printing Noise
- 26Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 27I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 28I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 31Check ink level, then press [OK]
- 32Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 33Change the Print Options to Improve Your Print Results
- 34Access Web Based Management
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36(Video) Set up your Brother machine
- 37(Video) Load Envelopes
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Printing/ Scanning with a mobile device
- 41Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42What is Brother Web Connect?
- 43Print using only the black ink tank when the Color tanks have run out.
- 44One or more of my colors are not printing (blank).
- 45Document Jam
- 46Refill Ink
- 47Reset the Network Settings to Factory Default
- 48How to use the PC-FAX.
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Load Documents on the Scanner Glass