FAQs & Troubleshooting
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210 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter papers
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Export an address book and import it to another machine
- 6Install the Brother iPrint&Scan application (for mobile device)
- 7Change the Print Options to Improve Your Print Results
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 10(Video) Set up your Brother machine
- 11(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 12(Video) Fill the ink tanks
- 13How to use the PC-FAX.
- 14Reset Your Machine
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17One or more of my colors are not printing (blank).
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21(Video) Load Envelopes
- 22Refill Ink
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24The printer status is Offline or Paused.
- 25Print using only the black ink tank when the Color tanks have run out.
- 26Document Jam
- 27Check the Print Alignment from Your Brother Machine
- 28Check the Print Quality
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Connect telephone line and power cords
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Printer Jam or Paper Jam
- 33Other Problems
- 34Add your Brother machine with AirPrint (macOS)
- 35(Video) How to Email Print
- 36How to identify your Operating System (OS).
- 37Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 38Improve poor print quality.
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 41Load Paper in the Multi‑purpose Tray (MP Tray)
- 42Paper Size Mismatch
- 43Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 44What driver package format is supported by my Linux distribution?
- 45Check ink level, then press [OK]
- 46What is the default password for my Brother machine?
- 47Sleep
- 48Cover is Open
- 49Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 50I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)