FAQs & Troubleshooting
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266 Results
- 1(Video) Fill the ink tanks
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Unpack your Brother machine
- 5Check the Print Quality
- 6One or more of my colors are not printing (blank).
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Set up your Brother machine
- 9Set up a Brother machine and your mobile device on a wireless network
- 10Paper Jam
- 11(Video) Connect telephone line and power cords
- 12What is Brother iPrint&Scan?
- 13Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 14Document Jam
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Check the Print Alignment from Your Brother Machine
- 17Unable to Scan / Scan Unable
- 18Easy Scan to E-mail
- 19Low Temperature
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 21Load envelopes
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Out of Fax Memory
- 24My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 25Ink Low
- 26Cover is Open
- 27Load Paper in the Multi‑purpose Tray (MP Tray)
- 28Unable to Print XX
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30Reset Your Brother Machine
- 31Refill Ink
- 32Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 33Paper Size Mismatch
- 34Out of Memory
- 35Improve poor print quality.
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 39Change the printer driver settings (Windows/macOS)
- 40No Paper / No Paper Fed
- 41Set up your Brother machine on a wireless network.
- 42Brother iPrint&Scan cannot find my Brother machine (macOS)
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44Change the Print Setting Options When Having Printing Problems
- 45Correct the Paper Feed to Clear Vertical Lines
- 46Delete print jobs from the print queue.
- 47Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 48Printing/ Scanning with a mobile device
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)