FAQs & Troubleshooting
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278 Results
- 1(Video) Load A4/Letter paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Can I print from or scan to Android™ Smartphone?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Fill the ink tanks
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Choose receive mode.
- 10Refill Ink
- 11What is Brother iPrint&Scan?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14Connect your Brother machine to your mobile device via a wireless router or access point.
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Print using only the black ink tank when the Color tanks have run out.
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21Can I use voice mail on the same line as my Brother machine?
- 22Load envelopes
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 25(Video) Unpack your Brother machine
- 26Paper Jam
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28(Video) Set up your Brother machine
- 29(Video) Connect the cords
- 30(Video) Load an Envelope
- 31Scan from the Brother iPrint&Scan application using Windows Phone.
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Ink Box Full / InkBox Full
- 34Ink Low
- 35Forward a fax to another fax machine when my machine has a mechanical problem.
- 36What driver package format is supported by my Linux distribution?
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38I still receive the error message "Paper Jam" after I removed the jammed paper.
- 39How do I know which side up my photo paper should be in the tray?
- 40Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 43I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Load paper in the paper tray
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50Unable to Scan AX