FAQs & Troubleshooting
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152 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Can I print in monochrome if one of the color toners run out?
- 4Adjust color settings by using the custom setting in the printer driver (Windows only)
- 5Document Jam
- 6The printer status is Offline or Paused.
- 7Uneven color density across the page
- 8Ghosting images
- 9What driver package format is supported by my Linux distribution?
- 10Color offset
- 11Toner scatter or toner stain
- 12Use Universal Print (Windows)
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Set Telephone Line Compatibility for Interference and VoIP Systems
- 15Install the Brother Mobile Connect application (for mobile device)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Replace the Waste Toner Box
- 19Vertical colored streaks or bands appear on the page
- 20I cannot print on a wireless (Wi-Fi) network (Mac)
- 21Cannot Detect
- 22Paper is Jammed Inside the Machine
- 23The color of your printouts is not what you expected
- 24Out of Memory/Print Data Full
- 25I cannot print full-page photos or images using Email Print.
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27Enable the Brother machine's network interface.
- 28Protect your Brother machine against unauthorised access over the network
- 29Tray 2 Error / Tray 3 Error / Tray 4 Error
- 30Paper is Jammed in the Back of the Machine
- 31Replace the Toner Cartridge
- 32What is the default password for my Brother machine?
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Delete print jobs from the print queue.
- 36Reduce Toner Consumption
- 37Paper is Jammed in the 2-sided Tray
- 38Replace the Drum Unit
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40How to identify your Operating System (OS).
- 41Condensation
- 42Cartridge Error
- 43What is the default password for my BRAdmin or Web Based Management?
- 44Drum !
- 45Install the optional lower tray
- 46Print the Network Configuration Report
- 47I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 48Cannot print after a Windows 10 update (June 2020)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Too Many Trays