FAQs & Troubleshooting
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346 Results
- 1(Video) Load A4/Letter paper
- 2When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4Replace PF Kit xx
- 5I cannot print using my Brother machine on a wireless network (Mac)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Reduce Printing Noise
- 8Toner Low
- 9I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 10Clean the Machine
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Load Paper in the Multi‑purpose Tray (MP Tray)
- 13Load and Print Labels Using the MP Tray
- 14(Video) Connect telephone line and power cords
- 15Paper is Jammed in the Paper Tray
- 16What is Distinctive Ring and how do I program it?
- 17Clean the Laser Scanner Windows
- 18What is the recommended paper?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20I cannot print from my computer via USB.
- 21Clean the Paper Pick-up Rollers
- 22Configure Public Mode for Secure Function Lock 3.0
- 23Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 24Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 25Send a Fax Using PC-FAX (Windows)
- 26Clean the Drum Unit
- 27I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 28Can I print in monochrome if one of the color toners run out?
- 29Use Universal Print (Windows)
- 30Restrict changing machine settings for users.
- 31Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 32(Video) Set up your Brother machine
- 33(Video) Unpack your Brother machine
- 34(Video) Load an Envelope (MP Tray)
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36Paper is Jammed underneath the Paper Tray
- 37Paper is Jammed in the MP tray
- 38Clean the Scanner
- 39Clean the Corona Wires
- 40Replace the Toner Cartridge
- 41Replace Fuser
- 42Vertical colored streaks or bands appear on the page
- 43What is the default password for my Brother machine?
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46Scan using XSane or GIMP (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
- 49Load and Print Envelopes Using the MP Tray
- 50Combine multiple scanned documents into a single file with PaperPort™