FAQs & Troubleshooting
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290 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Curled or wavy
- 3Replace Fuser
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Drum
- 6Replace Belt
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Replace Toner
- 9Belt End Soon
- 10What can happen if the wrong paper is used in your machine.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12My Brother machine could not be found over the network when I installed drivers on my PC.
- 13Receive faxes on the computer for Windows (PC-FAX Receive)
- 14Colored streaks or bands down the page
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 17Load paper in the paper tray
- 18Replace Laser
- 19Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 20Jam Inside
- 21Turn the Toner Save Mode on or off.
- 22The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 23Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 24Reset the Network Settings to the Factory Settings
- 25Install extra memory
- 26Print the Network Configuration Report
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Replace PF Kit xx
- 29Jam Rear
- 30Jam MP Tray
- 31Select Receive mode.
- 32When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 33My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 34Cooling Down
- 35Easy Scan to E-mail
- 36Enable the Brother machine's network interface.
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39How to identify your Operating System (OS).
- 40What is Brother Web Connect?
- 41The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 42Discover the MAC address of the Brother network card
- 43Can I print from or scan to Android™ Smartphone?
- 44Replace WT Box
- 45Jam 2-sided
- 46I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 47I cannot print using my Brother machine on a wireless network (Windows)
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50Locate files scanned with ControlCenter2 (For Macintosh)