FAQs & Troubleshooting
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365 Results
- 1Easy Scan to E-mail
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Load A4/Letter paper
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11The color of your printouts is not what you expected
- 12Toner scatter or toner stain
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Paper is Jammed in the MP tray
- 15Replace Drum
- 16Replace the Toner Cartridge
- 17White spots
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Load Paper in the Multi‑purpose Tray (MP Tray)
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22Restrict changing machine settings for users.
- 23Adjust color settings by using the custom setting in the printer driver
- 24Scan Using Secure Function Lock 3.0
- 25Load and Print Envelopes Using the MP Tray
- 26Scan multiple pages into one file instead of each scan being saved as a separate file.
- 27How to configure multiple lower trays.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29(Video) Connect telephone line and power cords
- 30(Video) Load an Envelope (MP Tray)
- 31The printer status is Offline or Paused.
- 32Turn Off Memory Receive
- 33Adjust the copy density and contrast
- 34Add your Brother machine with AirPrint (macOS)
- 35Forward Incoming Faxes to Another Machine
- 36Change Memory Receive Options
- 37Enable the Brother machine's network interface.
- 38Delete print jobs from the print queue.
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Change the printer driver settings (Windows/macOS)
- 41Calibrate or Calibration Failed or Calibration.
- 42Replace Laser
- 43Replace the Belt Unit
- 44Replace the Waste Toner Box
- 45Paper is Jammed underneath the Paper Tray
- 46White streaks or bands down the page
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Store Incoming Faxes in the Machine's Memory
- 49My Brother machine could not be found over the network when I installed drivers on my computer.
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?