FAQs & Troubleshooting
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343 Results
- 1Easy Scan to E-mail
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A4/Letter paper
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7(Video) Replace the Toner Cartridge
- 8Manage Your Network Machine Securely Using Web Based Management
- 9Replace Drum
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15Document Jam
- 16What is Brother iPrint&Scan?
- 17Curled or wavy
- 18(Video) Connect telephone line and power cords
- 19Toner specks
- 20Paper is Jammed inside the Machine
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24Set up a Scan to Network Profile
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 28Paper is Jammed in the MP tray
- 29(Video) Unpack your Brother machine and install the toner cartridge
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 31Wrinkles or creases
- 32When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 33I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35Print as a Poster (Windows®)
- 36(Video) Set up your Brother machine
- 37Use voice mail on the same line as my Brother machine.
- 38Paper is Jammed in the 2-sided Tray
- 39Lines across the page
- 40Toner Low or Prepare New Toner Cartridge
- 41Image skewed
- 42Use Universal Print (Windows)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Paper is Jammed in the Back of the Machine
- 46White lines down the page
- 47Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50The printer status is Offline or Paused.