FAQs & Troubleshooting
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336 Results
- 51Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 52Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 53Paper is Jammed in the 2-sided Tray
- 54Paper is Jammed in the MP tray
- 55White lines across the page
- 56Cannot print after a Windows 10 update (June 2020)
- 57Wireless setup is requesting a WPS PIN to complete the setup
- 58Load Thick Paper in the Paper Tray
- 59Configure the Store Print Log to Network Settings Using Web Based Management
- 60Check the Remaining Life of Parts
- 61Setup a Brother machine on a wireless (Wi-Fi) network.
- 62Scan from the Brother iPrint&Scan application using Windows Phone.
- 63What is Brother iPrint&Scan?
- 64Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 65Print a web page from iPrint&Scan when using an Android™ mobile device.
- 66How to identify your Operating System (OS).
- 67The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 68Select Receive mode.
- 692-sided Disable or 2-sided Disabled
- 70Envelope creases
- 71Wrinkles or creases
- 72Image skewed
- 73Update the Driver or Firmware for your Brother machine
- 74Restrict changing machine settings for users.
- 75I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 76Install PaperPort™ 12SE / 14SE (Windows)
- 77Important points you need to confirm before configuring your Brother machine for a wireless network.
- 78Scan an image and insert it in a Windows XP application
- 79Uninstall the Brother Software and Drivers (Windows)
- 80I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 81Clean the Machine
- 82Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 83I cannot print using my Brother machine on a wireless network (Mac)
- 84Document is Jammed in the Top of the ADF Unit
- 85Load Paper in the Multi‑purpose Tray (MP Tray)
- 86What kind of envelopes and labels are recommended for printing?
- 87(Video) Unpack your Brother machine
- 88Printing/ Scanning with a mobile device
- 89The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 90What is Brother Web Connect?
- 91I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 92Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 93Clean the Drum Unit
- 94Toner Low or Prepare New Toner Cartridge
- 95Print a report that will show a listing of faxes I sent and received.
- 96Paper is Jammed inside the Machine
- 97Where can I find my Brother machine's serial number?
- 98Can I use non-Brother or third party supplies with the Brother machine?
- 99Gray background
- 100Faint