FAQs & Troubleshooting
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341 Results
- 1White lines, bands or ribbing across the page
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4(Video) Load A4/Letter paper
- 5Replace Drum
- 6Use Universal Print (Windows)
- 7Paper is Jammed in the Back of the Machine
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 10What is Brother iPrint&Scan?
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13The printer status is Offline or Paused.
- 14White lines across the page
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Image skewed
- 17(Video) Set up your Brother machine
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19(Video) Replace the Toner Cartridge
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23(Video) Unpack your Brother machine
- 24Toner specks
- 25Setup a Brother machine on a wireless (Wi-Fi) network.
- 26Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 27Drum End Soon
- 28Gray background
- 29Faint
- 30I cannot find some options in the Print dialog box (macOS 11 or later)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Print as a Poster (Windows®)
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Document Jam
- 35Paper is Jammed in the MP tray
- 36Lines across the page
- 37My printer takes a long time to start printing when using Airprint. (iOS 16)
- 38Send an Email with User Authentication
- 39Import a Certificate and Private Key
- 402-sided Disable or 2-sided Disabled
- 41I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 42Add your Brother machine with AirPrint (macOS)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44Media Type Mismatch or Media Mismatch
- 45Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 46(Video) Connect telephone line and power cords
- 47What is Brother Web Connect?
- 48Select Receive mode.
- 49Adjust the Machine's Volume
- 50I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.