FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1What driver package format is supported by my Linux distribution?
- 2Black lines down the page
- 3(Video) Paper is Jammed in the Back of the Machine
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5(Video) Set up your Brother machine
- 6What is the default password for my BRAdmin or Web Based Management?
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Paper is Jammed in the Paper Tray
- 9Poor fixing
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12(Video) Paper is Jammed inside the Machine
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Verify if the Brother machine has a dial tone.
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Protect your Brother machine against unauthorised access over the network
- 19My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 20After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22How to identify your Operating System (OS).
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25(Video) Paper is Jammed in the MP tray
- 26Lines across the page
- 27What is the default password for my Brother machine?
- 28Check the remaining ink or toner level (Linux)
- 29I cannot print using my Brother machine on a wired network (Windows/macOS)
- 30I cannot print on a wireless (Wi-Fi) network (Mac)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Drum !
- 33A security warning appears when accessing Web Based Management via HTTPS.
- 34Large characters are printed incorrectly. (Linux)
- 35I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 36Add your Brother machine with AirPrint (macOS)
- 37To install the printer driver easily using a tool. (Linux)
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39Media Type Mismatch or Media Mismatch
- 40Delete print jobs from the print queue.
- 41Discover the MAC address of the Brother network card
- 42Change the printer driver settings (Windows)
- 43Self-Diagnostic
- 44I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 45Document Jam
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47Install the optional lower tray
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)