FAQs & Troubleshooting
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343 Results
- 1Set up a Scan to Network Profile
- 2Easy Scan to E-mail
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Reset Your Brother Machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7The printer status is Offline or Paused.
- 8Replace the Waste Toner Box
- 9Paper is Jammed in the Back of the Machine
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11What is Brother iPrint&Scan?
- 12Curled or wavy
- 13(Video) Replace the Toner Cartridge
- 14Replace the Drum Unit
- 15Set Telephone Line Compatibility for Interference and VoIP Systems
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 20Replace the Belt Unit
- 21Colors are light or faint on the whole page
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Print as a Poster (Windows)
- 24(Video) Unpack your Brother machine
- 25Adjust color settings by using the custom setting in the printer driver
- 26Ghosting images
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Paper is Jammed in the Manual Feed Slot
- 31The color of your printouts is not what you expected
- 32Set up a Brother machine and your mobile device on a wireless network
- 33Enable the Brother machine's network interface.
- 34How to identify your Operating System (OS).
- 35I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 36Cover is Open
- 37What is the recommended paper?
- 38Can I print in monochrome if one of the color toners run out?
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 41Set the F/T Ring Time (Pseudo/Double-ring)
- 42White spots
- 43Blank page or some colors are missing.
- 44Add your Brother machine with AirPrint (macOS)
- 45Scan Using Secure Function Lock 3.0
- 46No Drum Unit
- 47Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 48Protect your Brother machine against unauthorised access over the network
- 49Toner Error
- 50Secure Print (Windows®)