FAQs & Troubleshooting
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343 Results
- 1Easy Scan to E-mail
- 2Set up a Scan to Network Profile
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Replace the Toner Cartridge
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Reset Your Brother Machine
- 9Replace the Waste Toner Box
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Paper is Jammed in the Back of the Machine
- 12Set the Number of Rings Before the Machine Answers (Ring Delay)
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14(Video) Connect telephone line and power cords
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16What driver package format is supported by my Linux distribution?
- 17Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20How to identify your Operating System (OS).
- 21Set Telephone Line Compatibility for Interference and VoIP Systems
- 22Set up a Brother machine and your mobile device on a wireless network
- 23The printer status is Offline or Paused.
- 24Use voice mail on the same line as my Brother machine.
- 25Replace the Drum Unit
- 26Print the Network Configuration Report
- 27What is Brother iPrint&Scan?
- 28The color of your printouts is not what you expected
- 29Paper is Jammed in the Paper Tray
- 30Can I print in monochrome if one of the color toners run out?
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33Document Jam
- 34Paper is Jammed Inside the Machine
- 35Scan Using Secure Function Lock 3.0
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Printing/ Scanning with a mobile device
- 38Replace the Belt Unit
- 39What is the recommended paper?
- 40The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 41Paper is Jammed in the Manual Feed Slot
- 42Replace PF Kit xx
- 43White spots
- 44Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Print as a Poster (Windows)
- 47(Video) Set up your Brother machine
- 48No Waste Toner
- 49Calibrate Color Output
- 50I cannot print using my Brother machine on a wireless network (Mac)