FAQs & Troubleshooting
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339 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2(Video) Replace the Toner Cartridge
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Easy Scan to E-mail
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Replace the Drum Unit
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9Add your Brother machine with AirPrint (macOS)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12(Video) Unpack your Brother machine
- 13The printer status is Offline or Paused.
- 14What is the recommended paper?
- 15I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 16(Video) Connect telephone line and power cords
- 17Set up a Scan to Network Profile
- 18How to identify your Operating System (OS).
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Reset Your Brother Machine
- 23Replace the Waste Toner Box
- 24Print the Network Configuration Report
- 25Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28Adjust color settings by using the custom setting in the printer driver
- 29Ghosting images
- 30I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 31Registration or Registration failed.
- 32Secure Print (Windows®)
- 33(Video) Set up your Brother machine
- 34Printing/ Scanning with a mobile device
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36Copy on Both Sides of the Paper (2-sided Copy)
- 37Set up a Brother machine and your mobile device on a wireless network
- 38What is Brother Web Connect (Web icon)?
- 39Load and Print Paper in the Manual Feed Slot
- 40Authentication Error, contact your administrator.
- 41Print Unable ##
- 42Cartridge Error
- 43Cover is Open
- 44Replace the Belt Unit
- 45Colors are light or faint on the whole page
- 46White spots
- 47I cannot print on a wireless (Wi-Fi) network (Windows)
- 48Calibrate Color Output
- 49Secure Print (Mac)
- 50I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.