FAQs & Troubleshooting
Popular |
151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Paper is Jammed in the Back of the Machine
- 4(Video) Paper is Jammed inside the Machine
- 5(Video) Set up your Brother machine
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7Self-Diagnostic
- 8Set Telephone Line Compatibility for Interference and VoIP Systems
- 9Document Jam
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11The printer status is Offline or Paused.
- 12Install the Brother Mobile Connect application (for mobile device)
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14Drum End Soon
- 15Cannot Print ##
- 16(Video) Paper is Jammed in the Paper Tray
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 21Lines across the page
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23I cannot print on a wireless (Wi-Fi) network (Mac)
- 24(Video) Document is Jammed under the Document Cover
- 25What is the recommended paper?
- 26(Video) Paper is Jammed in the Output Paper Tray
- 27I cannot print using my Brother machine on a wired network (Windows/macOS)
- 28Cannot Scan ##
- 29My Brother machine has no power.
- 30What is the default password for my Brother machine?
- 31What driver package format is supported by my Linux distribution?
- 32Export an address book and import it to another machine
- 33What is the default password for my BRAdmin or Web Based Management?
- 34Out of Memory
- 35Black lines down the page
- 36After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 37Manual Feed
- 38Toner Low or Prepare New Toner Cartridge
- 39Toner specks
- 40(Video) Remove Small Scraps of Paper Jammed in the ADF
- 41Discover the MAC address of the Brother network card
- 42Change the printer driver settings (Windows)
- 43Toner Ended
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45(Video) Document is Jammed in the Top of the ADF Unit
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Protect your Brother machine against unauthorised access over the network
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Cartridge Error
- 502-sided Disable or 2-sided Disabled