FAQs & Troubleshooting
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325 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3(Video) Load A4/Letter paper
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5White lines across the page
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7Scan to Email Attachment
- 8(Video) Load Paper in the Paper Tray
- 9(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Paper is Jammed in the Back of the Machine
- 11(Video) Replace the Toner Cartridge
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15(Video) Paper is Jammed inside the Machine
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17Install the Brother Mobile Connect application (for mobile device)
- 18(Video) Enable the Brother machine's network interface.
- 19I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 20(Video) Manual Feed
- 21(Video) Paper is Jammed in the Paper Tray
- 22(Video) Print the Network Configuration Report
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 24Combine multiple scanned documents into a single file with PaperPort™
- 25(Video) Paper is Jammed in the 2-sided Tray
- 26Restrict changing machine settings for users.
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28Set the Number of Rings Before the Machine Answers (Ring Delay)
- 29(Video) Reset Your Brother Machine
- 30(Video) Reset the Network Settings to the Factory Settings
- 31Set Telephone Line Compatibility for Interference and VoIP Systems
- 32Scan Using Secure Function Lock 3.0
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Set the F/T Ring Time (Pseudo/Double-ring)
- 35(Video) Save Scanned Data to a Folder as a PDF File
- 36(Video) 2-sided Disable or 2-sided Disabled
- 37(Video) Set up your Brother machine
- 38(Video) Unpack your Brother machine and install the toner cartridge
- 39(Video) Connect telephone line and power cords
- 40Use voice mail on the same line as my Brother machine.
- 41Lines across the page
- 42Gray background
- 43Check the remaining ink or toner level (Linux)
- 44Curled or wavy
- 45Wrinkles or creases
- 46Image skewed
- 47When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 48The printer status is Offline or Paused.
- 49(Video) Cannot Detect
- 50White lines down the page