FAQs & Troubleshooting
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365 Results
- 1(Video) Replace the Toner Cartridge
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Replace Drum
- 5(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6(Video) Load A4/Letter paper
- 7Image skewed
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9Scan Using Secure Function Lock 3.0
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11Curled or wavy
- 12(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 13(Video) Paper is Jammed in the 2-sided Tray
- 14Wrinkles or creases
- 15(Video) Enable the Brother machine's network interface.
- 16(Video) Print the Network Configuration Report
- 17(Video) Reset the Network Settings to the Factory Settings
- 18Easy Scan to E-mail
- 19Setup a Brother machine on a wireless (Wi-Fi) network.
- 20(Video) Cannot Detect
- 21(Video) Paper is Jammed in the Back of the Machine
- 22(Video) Paper is Jammed inside the Machine
- 23Choose the Correct Receive Mode
- 24(Video) Reset Your Brother Machine
- 25The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 26(Video) 2-sided Disable or 2-sided Disabled
- 27(Video) Manual Feed
- 28What kind of envelopes and labels are recommended for printing?
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Set Telephone Line Compatibility for Interference and VoIP Systems
- 31Lines across the page
- 32Gray background
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Restrict changing machine settings for users.
- 35The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 36(Video) Load Paper in the Paper Tray
- 37Scan multiple pages into one file instead of each scan being saved as a separate file.
- 38Black lines down the page
- 39(Video) Unpack your Brother machine and install the toner cartridge
- 40(Video) Connect telephone line and power cords
- 41Black toner marks across the page
- 42Enable the Brother machine's network interface.
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45What is Brother iPrint&Scan?
- 46I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 47White lines across the page
- 48Document Jam
- 49(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 50Forward Incoming Faxes to Another Machine