FAQs & Troubleshooting
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360 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3Choose the Correct Receive Mode
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Replace the Toner Cartridge
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Print a Transmission Verification Report
- 10Install a Certificate on Your Brother Machine
- 11(Video) Connect telephone line and power cords
- 12Adjust the Machine's Volume
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14Set Telephone Line Compatibility for Interference and VoIP Systems
- 15Forward Incoming Faxes to Another Machine
- 16Easy Scan to E-mail
- 17Enable the Brother machine's network interface.
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20(Video) Reset Your Brother Machine
- 21Set up your Brother machine on a wireless network.
- 22(Video) Unpack your Brother machine and install the toner cartridge
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 25(Video) Paper is Jammed inside the Machine
- 26Set the Date and Time Using Web Based Management
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28(Video) Set up your Brother machine
- 29A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 30I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31Set the Number of Rings Before the Machine Answers (Ring Delay)
- 32(Video) Cannot Detect
- 33(Video) Change the Language on the LCD
- 34Image skewed
- 35Change the Fax Forwarding Number
- 36(Video) Enable the Brother machine's network interface.
- 37Set the F/T Ring Time (Pseudo/Double-ring)
- 38(Video) 2-sided Disable or 2-sided Disabled
- 39No Toner
- 40Use voice mail on the same line as my Brother machine.
- 41(Video) Manual Feed
- 42White spots or black spots at 94 mm (3.7 in.) intervals
- 43Document Jam
- 44Manage Multiple Certificates
- 45(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 46(Video) Paper is Jammed in the Paper Tray
- 47What is the recommended paper?
- 48Set Auto Power Off Mode
- 49The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 50The printer status is Offline or Paused.