FAQs & Troubleshooting
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337 Results
- 1Reset Your Brother Machine
- 2Replace Drum
- 3(Video) Replace the Toner Cartridge
- 4(Video) Cannot Detect
- 5(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6(Video) 2-sided Disable or 2-sided Disabled
- 7(Video) Manual Feed
- 8(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Print the Network Configuration Report
- 11How to identify your Operating System (OS).
- 12(Video) Load A4/Letter paper
- 13A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15Reset the Drum Counter
- 16(Video) Enable the Brother machine's network interface.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Cannot Detect
- 19Setup a Brother machine on a wireless (Wi-Fi) network.
- 20Enable the Brother machine's network interface.
- 21(Video) Paper is Jammed in the Back of the Machine
- 22(Video) Paper is Jammed inside the Machine
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Set up your Brother machine on a wireless network.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26(Video) Paper is Jammed in the 2-sided Tray
- 27The printer status is Offline or Paused.
- 28(Video) Reset the Network Settings to the Factory Settings
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31(Video) Clean the Drum Unit Using Drum Dot Print
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Copy on Both Sides of the Paper (2-sided Copy)
- 34Set the Number of Rings Before the Machine Answers (Ring Delay)
- 35Add your Brother machine with AirPrint (macOS)
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37Wrinkles or creases
- 38Reset the Network Settings to the Factory Settings
- 39Image skewed
- 40What driver package format is supported by my Linux distribution?
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 42(Video) Reset Your Brother Machine
- 43Send a Fax
- 44Set Telephone Line Compatibility for Interference and VoIP Systems
- 45Load Documents in the Automatic Document Feeder (ADF)
- 46Choose the Correct Receive Mode
- 47(Video) Paper is Jammed in the Paper Tray
- 48Curled or wavy
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.