FAQs & Troubleshooting
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242 Results
- 1Jam Rear (With Video Instructions)
- 2Load paper in the paper tray
- 3(Video) Replace Toner
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6My Brother machine could not be found over the network when I installed drivers on my PC.
- 7What is Brother iPrint&Scan?
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Can I print from or scan to Android™ Smartphone?
- 10Manual Feed
- 11Jam 2-sided
- 12Faint
- 13I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Combine multiple scanned documents into a single file with PaperPort™
- 16Select Receive mode.
- 17Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 18Drum !
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Set up your Brother machine on a wireless network.
- 21Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 25Print both sides of paper or a booklet automatically
- 26Toner Low or Prepare New Toner Cartridge
- 27Document Jam (With Video Instructions)
- 28Curled or wavy
- 29Image skewed
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31Print a report that will show a listing of faxes I sent and received.
- 32I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35How to identify your Operating System (OS).
- 36TONER ENDED
- 37Scan and save a document in PDF format for Windows (Scan to File)
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 39Size Error DX or Size Error 2-sided
- 40White spots or black spots at 94 mm (3.7 in.) intervals
- 41Envelope creases
- 42Gray background
- 43Black lines down the page
- 44Check the firmware version.
- 45Can I print from and scan to iPhone, iPod touch and iPad?
- 46I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Protect your Brother machine against unauthorised access over the network
- 50Unpack your Brother machine