FAQs & Troubleshooting
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321 Results
- 1Replace Drum
- 2(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3(Video) Replace the Toner Cartridge
- 4(Video) Paper is Jammed inside the Machine
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9(Video) Load A4/Letter paper
- 10(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 11(Video) Paper is Jammed in the Paper Tray
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16(Video) Paper is Jammed in the Back of the Machine
- 17Set the Number of Rings Before the Machine Answers (Ring Delay)
- 18Scan Unable XX
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25Turn Off Memory Receive
- 26(Video) Load Paper in the Paper Tray
- 27(Video) Unpack your Brother machine and install the toner cartridge
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29(Video) Cannot Detect
- 30(Video) Manual Feed
- 31Curled or wavy
- 32Wrinkles or creases
- 33White lines down the page
- 34Gray background
- 35Black lines down the page
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 38(Video) Reset Your Brother Machine
- 39I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 40What is Brother iPrint&Scan?
- 41(Video) Paper is Jammed in the 2-sided Tray
- 42What is the recommended paper?
- 43Add your Brother machine with AirPrint (macOS)
- 44I cannot print on a wireless (Wi-Fi) network (Windows)
- 45Send an Email with User Authentication
- 46Media Type Mismatch or Media Mismatch
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 49What is Toner Continue Mode?
- 50Size Mismatch