FAQs & Troubleshooting
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320 Results
- 1White lines across the page
- 2Replace Drum
- 3(Video) Replace the Toner Cartridge
- 4(Video) Save Scanned Data to a Folder as a PDF File
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6Scan multiple pages into one file instead of each scan being saved as a separate file.
- 7(Video) Load A4/Letter paper
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10No Toner
- 11(Video) 2-sided Disable or 2-sided Disabled
- 12(Video) Reset Your Brother Machine
- 13I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 14I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 17(Video) Update the Driver or Firmware for your Brother machine
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19What is Brother iPrint&Scan?
- 20(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 21(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22Document Jam
- 23White lines down the page
- 24Gray background
- 25(Video) Print the Network Configuration Report
- 26Reduce Toner Consumption
- 27Black lines down the page
- 28My Brother machine is unresponsive.
- 29(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 30(Video) Unpack your Brother machine and install the toner cartridge
- 31Set the F/T Ring Time (Pseudo/Double-ring)
- 32The printer status is Offline or Paused.
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 34White lines, bands or ribbing across the page
- 35Add your Brother machine with AirPrint (macOS)
- 36Set up your Brother machine on a wireless network.
- 37Create a Certificate Signing Request (CSR)
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39Scan to an Editable Text File (OCR)
- 40Manage Multiple Certificates
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 44Send a Fax
- 45Reset Your Brother Machine
- 46(Video) Paper is Jammed in the Back of the Machine
- 47(Video) Paper is Jammed inside the Machine
- 48What is the default password for my Brother machine?
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50I cannot install Brother drivers on Debian 10 or later (Linux)