FAQs & Troubleshooting
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295 Results
- 1Replace Ink
- 2Paper Jam
- 3Set Fax Preview to On.
- 4Cannot Detect
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6(Video) Load A4/Letter paper
- 7Use voice mail on the same line as my Brother machine.
- 8My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 9When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 10Load envelopes
- 11The edge of glossy paper is smudged.
- 12Reset the Network Settings to Factory Default
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Check the Print Quality
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17What is Brother iPrint&Scan?
- 18The printer status is Offline or Paused.
- 19Document Jam
- 20Improve poor print quality.
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24Unable to Scan / Scan Unable
- 25No Ink Cartridge
- 26Change the Print Setting Options When Having Printing Problems
- 27(Video) Set up your Brother machine
- 28Install Starter Ink
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Setup a Brother machine on a wireless (Wi-Fi) network.
- 32Combine multiple scanned documents into a single file with PaperPort™
- 33Delete print jobs from the print queue.
- 34Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 35Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 36Check the Print Alignment from Your Brother Machine
- 37Load Documents in the Automatic Document Feeder (ADF)
- 38Forward Incoming Faxes to Another Machine
- 39Scan to Email Attachment
- 40Change Memory Receive Options
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 42(Video) Unpack your Brother machine
- 43(Video) Connect telephone line and power cords
- 44Install the starter ink cartridges
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47No Paper / No Paper Fed
- 48Paper Size Mismatch
- 49Manual Feed
- 50One or more of my colors are not printing (blank).