FAQs & Troubleshooting
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262 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2(Video) Load A4/Letter paper
- 3My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 4Set up your Brother machine on a wireless network.
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6(Video) Install Ink Cartridges
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8Load paper in the paper tray
- 9What is Brother iPrint&Scan?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Can I print from or scan to Android™ mobile device?
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19Printing/ Scanning with a mobile device
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21What driver package format is supported by my Linux distribution?
- 22Easy Scan to E-mail
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 26(Video) Unpack your Brother machine
- 27The printer status is Offline or Paused.
- 28Replace Ink
- 29Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 30Change the printer driver settings (Windows/macOS)
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34(Video) Connect telephone line and power cords
- 35Install starter ink cartridges
- 36How to identify your Operating System (OS).
- 37Scan multiple pages into one file instead of each scan being saved as a separate file.
- 38No Paper Fed
- 39Cover is Open
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41Delete print jobs from the print queue.
- 42Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 43The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 44Ink Low
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Scan from the Brother iPrint&Scan application using Windows Phone.
- 47Use voice mail on the same line as my Brother machine.
- 48Can third party ink be used to refill the ink cartridges?
- 49One or more of my colors are not printing (blank).
- 50Document Jam