FAQs & Troubleshooting
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139 Results
- 1Print the Network Configuration Report
- 2Check the Print Alignment from Your Brother Machine
- 3Printer Jam or Paper Jam
- 4Paper Size Mismatch
- 5Change the Print Options to Improve Your Print Results
- 6Access Web Based Management
- 7Install Starter Ink
- 8Improve poor print quality.
- 9I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 10Delete print jobs from the print queue.
- 11What is the default password for my BRAdmin or Web Based Management?
- 12(Video) Set up your Brother machine
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Set up your Brother machine on a wireless network (Windows/macOS)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Enable the Brother machine's network interface.
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21Cannot Print XX or Print Unable XX
- 22Cannot Detect
- 23Document Jam
- 24Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26(Video) Print a long paper
- 27Cannot print after a Windows 10 update (June 2020)
- 28Telephone Line Interference/VoIP.
- 29Remove Paper Scraps
- 30Document is Jammed in the Bottom of the ADF Unit
- 31How to identify your Operating System (OS).
- 32Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 33Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 34Cover is Open
- 35Where can I find my Brother machine's serial number?
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37Configure and use PC-FAX (CUPS) (Linux)
- 38The downloaded driver's name is different from my machine's name. (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40Print the WLAN Report
- 41Clean the Print Head from Your Brother Machine
- 42One or more of my colors are not printing (blank).
- 43What is the default password for my Brother machine?
- 44I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 45Add your Brother machine with AirPrint (macOS)
- 46Export an address book and import it to another machine
- 47Check the remaining ink or toner level (Linux)
- 48How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50Update the Driver or Firmware for your Brother machine