FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Telephone Line Interference/VoIP.
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4Cannot Detect
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Check the Print Quality
- 7(Video) Set up your Brother machine
- 8Change the Print Options to Improve Your Print Results
- 9Install the Brother Mobile Connect application (for mobile device)
- 10How to identify your Operating System (OS).
- 11Export an address book and import it to another machine
- 12What is the Network Shared printing?
- 13What is the default password for my Brother machine?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Wrong Ink Cartridge
- 16Enable the Brother machine's network interface.
- 17Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 18Cover is Open
- 19Print using only the black ink cartridge when the Color cartridges have run out.
- 20I cannot print using my Brother machine on a wired network (Windows/macOS)
- 21What driver package format is supported by my Linux distribution?
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Check the Print Alignment from Your Brother Machine
- 24Sleep
- 25Protect your Brother machine against unauthorised access over the network
- 26One or more of my colors are not printing (blank).
- 27Printer Jam or Paper Jam
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29Access Web Based Management
- 30Cannot Print XX or Print Unable XX
- 31Ink Low
- 32What is the default password for my BRAdmin or Web Based Management?
- 33No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 34Improve poor print quality.
- 35Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Install Starter Ink
- 38I cannot print from my computer via USB.
- 39The printer status is Offline or Paused.
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43Cannot print after a Windows 10 update (June 2020)
- 44Update the Driver or Firmware for your Brother machine
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Remove Paper Scraps
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Delete print jobs from the print queue.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.